Terms and Conditions – Move-In/Move-Out Cleaning Services

Welcome to our online platform. These Terms and Conditions govern your use of our move-in/move-out cleaning services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. Please review them carefully.

1. Service Agreement

Our service diligently provides thorough move-in and move-out cleaning to assist tenants and landlords in preparing residential properties for new occupancy or ensuring existing properties meet required cleanliness standards. Our commitment is to offer efficient, high-quality cleaning designed for convenience.

2. Booking and Scheduling

• All service bookings through our online platform are subject to availability.
• You are responsible for providing accurate and complete information regarding the property to be cleaned, including its size, condition, and any specific requirements or potential hazards.
• We recommend booking services with adequate lead time to secure your preferred date and time.

3. Access to Property

You must ensure that our cleaning team has safe and unobstructed access to the property at the agreed-upon service time. Failure to provide access may result in a cancellation fee.

For optimal results and safety, the property must be empty of personal belongings, furniture (unless specified in the booking), and occupants during the cleaning process.

4. Payment Terms

• All pricing for our services is clearly stated on our site.
• Payment is typically due at the time of booking or upon completion of the service, as specified during the booking process.
• We accept various payment methods as indicated on our online platform.

5. Cancellations and Rescheduling

• Cancellations or rescheduling requests must be made with sufficient notice, as specified during the booking process, to avoid a cancellation fee.
• Late cancellations may incur a fee, as our scheduling is meticulously planned for efficiency.

6. Our Guarantee

We strive for 100% satisfaction with our thorough cleaning services. If you are not completely satisfied with an aspect of our service, please contact us within 24 hours of service completion. We will address your concerns promptly and may offer a re-clean of the disputed area.

7. Limitation of Liability

While we take utmost care, we are not liable for pre-existing damage to property or items. We also are not responsible for damage caused by faulty or improperly installed fixtures that dislodge during cleaning.

Our liability for any damage caused by our team during service will be limited to the cost of repair or replacement of the damaged item, up to a maximum amount as specified in our internal policies.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our site. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

10. Contact Information

For any questions regarding these Terms or our services, please contact us at: